Euro 2020 Privacy Policy — your data is completely safe with us

Euro 2020 is a trusted online Sports Betting and gaming platform serving millions of users across Bangladesh. We understand how valuable your personal information is, and protecting it is our responsibility.

This privacy policy applies to all services provided through euro 2020's website, mobile app, and any other digital channels. By using our platform, you are considered to have agreed to this privacy policy.

Euro 2020 is committed to presenting privacy policy information in plain, clear, and easy-to-understand language — because you matter to us.

• This policy applies to all euro 2020 members and visitors.
• Even without registering, some data is collected automatically when you browse the site.
• This policy complies with applicable laws and regulations in Bangladesh.
• euro 2020 is not responsible for the privacy policies of third-party websites.

Euro 2020 only collects information that is necessary to provide our services — nothing more. Below is a full breakdown of the data we collect.

Euro 2020 collects information in several ways — some you provide directly, and some is collected automatically. Each method is explained clearly below.

• Information You Provide Directly: Information you provide through registration forms, KYC verification forms, payment forms, and when contacting support is collected directly.
• Automatically Collected: When you use the euro 2020 website or app, your device's IP address, browser type, operating system, and page visit data are automatically logged.
• Via Cookies: euro 2020 uses cookies to enhance your browsing experience and remember your preferred settings.
• Via the Mobile App: When using the euro 2020 mobile app, your device ID, push notification token, and app usage logs may be collected.

Euro 2020 uses your data only for specific, legitimate purposes. No information is used for any other reason. All purposes for which euro 2020 uses your data are clearly outlined below.

• To create, verify, and manage your account.
• For processing deposits, withdrawals, and bonuses.
• To prevent fraud, money laundering, and illegal activity.
• To provide customer service and technical support.
• To enforce our Responsible Gaming policy.
• To send you relevant offers based on your preferences and history (with your consent).
• To meet legal obligations and fulfill regulatory requirements.
• To analyze platform performance and improve our services.

Euro 2020 never shares your personal data with third parties without authorization. However, in limited, specific circumstances, sharing may be legally required or essential to delivering our services. Those circumstances are clearly outlined below.

• Payment Providers: Only the minimum necessary information is shared to process transactions via Mobile Pay, Nagad, or Rocket. This data is used solely for transaction verification.
• Law enforcement agencies: Information may be disclosed in response to a court order or lawful request from a government authority under the laws of Bangladesh.
• Technology providers: We work with select technology partners to operate the platform. All of them are bound by strict confidentiality agreements with euro 2020.
• Analytics services: Anonymized data is used to analyze site usage statistics. This data cannot be used to identify you personally.

In the event of an acquisition or merger, the new entity will be bound by this same Privacy Policy and you will be notified in advance.

Euro 2020 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored in your browser that make the site easier to use.

You can disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some euro 2020 features.

Euro 2020 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

• Account Information: For the duration your account is active, and for a minimum of 5 years after closure (as required by law).
• Financial Transaction Records: Details of every transaction are retained for up to 7 years.
• KYC Documents: Retained for up to 5 years after account closure.
• Support Contact: 3 years from the date of last contact.
• Logs & Technical Data: 90 days to 1 year.

Once the retention period expires, euro 2020 securely deletes or anonymizes your data so you can no longer be identified.

You have full control over your personal data at euro 2020. We believe every user has the right to make decisions about their own information.

• Right to Access: You have the right to know what data euro 2020 holds about you. A complete response will be provided within 30 days of your request.
• Right to Correct Your Data: If any information in your profile is incorrect, you may request a correction.
• Right to Erasure: You may request deletion of your data unless we are required by law to retain it.
• Right to restrict processing: In certain circumstances, you may request that processing of your data be restricted.
• Right to Opt Out of Marketing: You can opt out of promotional emails or SMS at any time.
• Data Portability: You may request a download of your data in a standard, portable format.

Euro 2020 is an 18+ platform. We strictly ensure that no one under the age of 18 can access our services. Protecting minors' data is our highest priority.

• Age is verified at registration, and anyone under 18 is prevented from creating an account.
• If a minor is found to have created an account, it is immediately closed and all associated data is deleted.
• If you suspect a minor is using our platform, contact us immediately — we will act promptly.

Euro 2020 uses industry-leading security technology to protect your data. Our security team monitors systems 24/7 to detect and respond to threats without delay.

• TLS/SSL Encryption: 256-bit TLS encryption is applied to all data transfers.
• Firewall protection: An advanced firewall system prevents unauthorized access.
• Two-Factor Authentication (2FA): You can enable 2FA on your account for an added layer of login security.
• Regular penetration testing: External security experts regularly audit the system for vulnerabilities.
• Staff Training: All euro 2020 staff receive regular training on data protection.

In the event of a data breach, euro 2020 will notify the affected users and the relevant regulatory authorities within the legally required timeframe.

Euro 2020 may update this Privacy Policy from time to time due to changes in technology, law, or our services. We will always notify you in advance of any changes.

• For significant changes, you will be notified by email or in-app notification at least 30 days before they take effect.
• The date of the most recent update will always be displayed at the top of this page.
• Continued use of the service after a new policy takes effect will be considered acceptance of that policy.
• If you do not agree to the updated policy, you may request to close your account.

Euro 2020's dedicated team is always available for any privacy-related questions, complaints, or requests. Every concern is taken seriously.

If your concern is not resolved through euro 2020, you have the legal right to file a complaint with the relevant data protection authority in Bangladesh.